You may return your unused product for a full refund within 30 days of purchase date. You can expect a refund to your credit card 7 to 14 days of our receiving your return. Customers are responsible for return shipping costs unless the product is defective or an error has occurred when filling the order. We do not offer direct exchanges. If you wish to exchange product you will need to return the undesired product for a full refund and make your new purchases. All Unity snowboards have a two-year warranty against any manufacturing defects.